Shipping and Delivery
- Free shipping from €59.90. For orders below this amount, the standard shipping cost is €5.90, which may vary if the order exceeds a certain weight.
- Delivery is carried out via DHL, GLS, UPS, and Poste Italiane couriers, Monday to Friday.
- Once the order has been confirmed and shipped, the customer will receive an email with the details and tracking information.
- All orders placed before 8:30 AM will be shipped the same day.
- Orders within Italy are delivered within approximately 48 working hours.
- Orders to Sicily are delivered within approximately 24 working hours.
- If you are from Canicattì or nearby areas, you can conveniently place your order online and pick it up at our physical store, with no shipping costs.
- If you select cash on delivery as your payment method, please prepare the exact amount to pay the courier, which is the value of the goods plus €4.90 for the service.
- If the shipment is delayed or any other issues arise, contact us by email at customercare@vanitystock.com
International Shipping: We ship within the European Union via GLS. Shipping prices and delivery times vary depending on the EU zone from which the order is placed.
- EU ZONE 1: Austria, Germany. Standard shipping from €8.90; Free shipping on orders over €150. Delivery time: approx. 96 working hours.
- EU ZONE 2: Belgium, Czech Republic, France, Luxembourg, Netherlands, Poland. Standard shipping from €12.50; Free shipping on orders over €150. Delivery time: approx. 96 working hours.
- EU ZONE 3: Denmark, Hungary, Portugal, Slovakia, Spain. Standard shipping from €14.50; Free shipping on orders over €150. Delivery time: approx. 96 working hours.
- EU ZONE 4: Bulgaria, Estonia, Greece, Latvia, Lithuania, Romania, Slovenia, Sweden, Croatia. Standard shipping from €20.00; Free shipping on orders over €190.00.
- EU ZONE 5: Cyprus, Finland, Malta. Standard shipping from €28.50; Free shipping on orders over €190.00.
- UK ZONE: United Kingdom. Standard shipping from €23.00. All shipments to the UK are made under DDU (Delivery Duty Unpaid): any customs duties and taxes are not included in the checkout and remain the responsibility of the recipient.
For more information on countries not listed, please contact us at customercare@vanitystock.com
Package Integrity
To ensure product safety and integrity, all Vanity Stock packages are sealed exclusively with personalized tape bearing the official logo.
• If a package is received without our personalized tape or shows signs of tampering, DO NOT open it and immediately report the tampering to the courier and our customer service.
• If a package without personalized tape is opened, Vanity Stock cannot be held responsible for any missing or damaged goods.
For any questions, please contact Vanity Stock customer service at customercare@vanitystock.com.